How long does it take for order to arrive?

Standard shipping for orders in the contiguous US takes 3-7 business days. International orders usually take 1-3 weeks to arrive depending on the destination and customs processing.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.  International orders are shipped via USPS First Class International Mail.

How much does shipping cost?

It depends on your country and the size of your order.  The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

Do you ship internationally?

Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

What is your return policy?

Our goal is 100% customer satisfaction. In general, unworn product can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge.  If you have further questions please contact us.

Returns should be mailed to:

True Survivor

PO Box 70365

Brooklyn. N.Y.11207